/FAQ
FAQ2018-09-24T19:41:53+00:00
What areas do you deliver to?2018-10-20T15:55:39+00:00

We deliver to the entire Bay Area within 2 hours including the following: San Francisco, Oakland, Hayward, San Jose, San Mateo, San Pablo, Richmond, Berkeley, San Leandro, Union City, Fremont, Newark, Milpitas, Daly City, Santa Clara, Sunnyvale, Cupertino, and more.

We also deliver to the following areas (fringe cities) within a 4 hour window: Pleasanton, Dublin, San Ramon, Concord, Martinez, Rodeo.

Next day delivery for the following areas: Half Moon Bay and Livermore.

If your city isn’t listed above please contact us via Live Chat to inquire about possible delivery to your area.

What do you charge for delivery?2018-10-10T12:13:05+00:00

We charge $10 for all deliveries.

What forms of payment do you take?2018-10-10T12:14:43+00:00

Currently, we are only accepting cash payments on delivery.

What is the minimum delivery amount?2018-10-10T12:16:28+00:00

Our minimum delivery is $69 before taxes and delivery fee added on.

What taxes are applied to Medical and Recreational Marijuana?2018-10-10T12:17:20+00:00

Recreational: Users over the age of 21 are required to pay 9.25% local sales tax + 15% state excise tax + 10% excise tax= 34.25%.

Medical: Prop 64, Medical patients that carry a California State issued Medical Card (MMIC) are required to pay 14.25% excise tax.

How much am I able to order at once?2018-10-10T12:18:23+00:00

Recreational: Users are allowed to purchase 1 ounce per day.

Medical: Users are allowed to purchase up to 8 ounces per day.

Are you a recreational or medical delivery service?2018-10-10T12:19:59+00:00

We provide both medical and recreational delivery throughout the Bay Area.

How do I place an order?2018-10-10T12:21:19+00:00

First you must register and be approved to place your order. For Medical users you will have to submit proof of your MMIC. For recreational users you will have to provide an ID showing you’re over the age of 21. Once approved and your account is set up you can return anytime and purchase without going through the whole set up process. Click on the Shop Now button. Follow the prompts to place your order. If you have any issues trying to place your order please us our Live Chat to speak with one of our customer service reps (415-295-6999) who will help you complete your order.

How long will it take to deliver my order?2018-10-10T12:22:38+00:00

We strive to get our patients their medicine within a 2 hour time-frame (unless located in a fringe city allow up to 4 hours)from the time the order is placed. However, we may run late on delivery time due to traffic, holidays, events or issues out of our control. If we are running late we will make sure to reach out to you to keep you updated on delivery time.

What are your delivery hours?2018-10-10T12:24:39+00:00

We are open for business from 8:00am-10:00pm. We begin deliveries at 10:00am daily continuing until midnight. In certain circumstances late night orders may be pushed to the following day if we are unable to deliver by midnight.

What is your return policy?2018-10-29T13:26:33+00:00

Unfortunately, we are unable to exchange opened products. Please give us a call so we can try to sort out the problem for you as needed.

How do I get my MMIC?2018-09-23T18:55:50+00:00

There are a number of online services to help you get your MMIC. We recommend using Getheally to obtain your MMIC.